Last updated: 10 February 2026
"Motivated staff in a homely culture with strong safety and stable teams, although activities lack specialist programmes."
2021: Assured effective infection prevention, PPE use, testing and outbreak management; Per 2017: Good safeguarding, risks and medicines.
Per 2017: Staff motivated and positive about homely culture, spoke of residents as family, worked well together.
Per 2017: Sufficient staff with stable team, absences covered internally, residents report unhurried care and prompt responses.
Per 2017: Induction with shadowing and Care Certificate, ongoing specialist training, support for QCF qualifications and supervisions.
Per 2017 comprehensive inspection: Registered manager visible and accessible, staff motivated with supervisions, appraisals and reward scheme.
Per 2017: Activities coordinator provides trips, animal interactions, pub visits, tea dances and volunteer support.
They have an activities coordinator running trips, animal visits and outings, but no specialist named programmes to make the role more varied and fulfilling.
Per 2017 comprehensive inspection: A new activity coordinator had recently started work... trips out and a letter-writing service... animals were brought out... went to the pub... local tea dance... volunteers.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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