Last updated: 9 February 2026
"Supportive leadership, high staff morale and stable team, although activities lack a dedicated coordinator for more variety."
Staff knew how to recognise abuse and protect people... confident the registered manager would act quickly... Risk assessments were completed... Robust monitoring of 'as required' medicines... Accidents and incidents were recorded and analysed.
Staff told us morale was very good and job satisfaction high. We were told, 'It's been a positive experience working here' and 'The manager is really supportive...'
People were supported by a stable staff group... Sufficient numbers of appropriately trained staff were on duty... staffing level was kept under constant review and adjusted as people's need and preferences dictated.
Each member of staff had a thorough induction and on-going training to support people's different needs, regular supervision, appraisal and regular team meetings... One staff member told us their training had been 'intense' but also enjoyable.
The registered manager demonstrated supportive leadership, a close daily involvement in the service and had a clear vision for service development. Staff told us 'The manager is really supportive and gets the best out of us all.'
Staff helped people... go out more frequently, become more involved in the local community, attend local events, social clubs, go out shopping and take holidays... large garden and separate community allotment space.
No dedicated activities coordinator or specialist programmes, so the role mixes personal care with outings, gardening and life skills but lacks extra variety.
There is a large garden and separate community allotment space... attend local events, social clubs, go out shopping and take holidays... developed life skills, like laundry, preparing drinks and food.
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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