Last updated: 10 February 2026
"Positive management and thorough staff training, but incomplete medicines records and occasional staffing shortages in the dementia unit need improvement."
Recording for 'as required' (PRN) medicines required improvement. records did not consistently evidence these strategies were completed.
People and relatives were all consistently positive about the staff and the support they received.
There were sufficient staff levels on each shift to meet people's needs. Most people, relatives and staff told us they felt there were sufficient staff on duty.
Staff training included fire, health and safety, IPC, moving and handling and safeguarding. Additional training was also arranged in oral healthcare, communication, dementia and epilepsy.
People, relatives and staff were all positive about the management of the service and the support they received.
Staff offered activities such as arts and crafts, games, exercises and animal therapy. The registered manager arranged for a dementia choir to come into the service once a week to sing for people.
Records for as-needed medications were not always complete and some risk checks like repositioning were not always done on time.
Recording for 'as required' (PRN) medicines required improvement. We found the reasons and effectiveness for PRN medicines had not consistently been recorded... repositioning tasks were not always completed within the specified timeframes
Staffing is adequate but one staff member said the dementia unit needs more staff at times.
another staff member raised that at times the dementia unit required more staff.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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