Working at Brackenbridge House
Brackenhill, Ruislip, HA4 0JH
Operated by GCH (South) Ltd
36 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by managers with regular supervision and meetings, but activities often disrupted by care tasks and training lacks specialist courses."
Safety & Risk
7/10
✓
When an incident or accident occurred it was recorded and investigated with the lessons learned identified and discussed with staff.
Staff Culture
7/10
✓
A staff member told us there were regular staff meetings and they felt staff members were being listened too.
Staffing Levels
6/10
✓
Staff told us they felt there was usually enough staff on duty at the home to provide safe and appropriate care.
Training & Dev
5/10
!
Per 2022 comprehensive inspection: There was regular training for staff to help them provide good quality care.
Management
7/10
✓
Staff told us they felt supported by the registered manager and the deputy manager and had regular supervision meetings which were helpful.
Programmes
5/10
!
Per 2022 comprehensive inspection: There was a programme of regular activities and special events organised and facilitated by the activities coordinator.
Points to consider
Staff get regular training and inductions but no specialist courses or funded qualifications for career growth.
Per 2022 comprehensive inspection: The staff caring for people were appropriately trained and experienced. All new staff completed inductions which included assessments of their knowledge and skills. There was regular training for staff to help them provide good quality care.
Activities coordinator runs a programme but often gets pulled into care tasks so activities do not always happen.
Per 2022 comprehensive inspection: some people said that the planned activities did not always take place. On the day of our inspection, the activities coordinator was involved in providing caring tasks rather than facilitating activities.
Staffing levels are usually enough for safe care but can feel stretched at busy times with no info on agency use or retention.
Per 2022 comprehensive inspection: One person explained the staff were sometimes busy in the mornings and this impacted on the care they received.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews