Working at Br3akfree Respite Care

Recruitment records are incomplete and not fully up to date, so new staff quality is hard to be sure about.

Records reviewed showed an application form had not been fully completed for one staff member, for example, skills and experience and reference sections were not completed.

Only basic outings like shopping and park visits, no activities coordinator or varied programme to make the role more interesting.

One relative told us their family member participated in activities of their choice, including attending the day centre, '[Person] likes being out and about... Staff were taking [person] out shopping and to the park'

Only standard training and supervisions, no specialist courses or funded qualifications mentioned.

Staff received training to help them effectively carry out their role.