Working at Box Tree Cottage Residential Home
16 Way Lane, Cambridge, CB25 9NQ
Operated by Box Tree Cottage Cambridge Limited
14 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Staff feel supported by approachable managers with good training and a positive team atmosphere, but a limited activities programme and infection prevention gap hold it back."
Safety & Risk
6/10
✓
Per 2021: We were somewhat assured on admitting people safely as they were not assessing temperatures twice a day per guidance, but assured on PPE, testing, cleaning and outbreak management.
Staff Culture
7/10
✓
Per 2020 comprehensive inspection: Staff told us they liked working at the home, 'We are a small team but work well together. It is a lovely atmosphere.'
Staffing Levels
6/10
✓
Per 2020 comprehensive inspection: People and staff told us that there [were] enough staff to meet people's needs. Per 2021: Staff had worked flexibly to change shifts and work extra hours so that there was no need to use agency staff.
Training & Dev
7/10
✓
Per 2020 comprehensive inspection: Staff told us that they were given the opportunity for professional development and were all encouraged to complete nationally recognised qualifications. Staff received supervision.
Management
7/10
✓
Per 2020 comprehensive inspection: The registered manager and head of care were approachable and had an 'open door' policy. Staff felt well supported to do their jobs.
Programmes
3/10
✕
Per 2021: People were supported to take part in activities that they enjoyed with staff. Per 2020: People were encouraged to continue independent activities of their choice.
Points to consider
No activities coordinator or varied programme, so the role is mostly routine personal care.
People were supported to take part in activities that they enjoyed with staff.
Small gap in infection prevention by not checking temperatures twice a day as per guidance.
The registered manager stated that they were not following the government guidance and assessing people's temperatures twice a day to help identify early signs of infection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews