Last updated: 10 February 2026
"Staff feel supported by approachable managers with good training and a positive team atmosphere, but a limited activities programme and infection prevention gap hold it back."
Per 2021: We were somewhat assured on admitting people safely as they were not assessing temperatures twice a day per guidance, but assured on PPE, testing, cleaning and outbreak management.
Per 2020 comprehensive inspection: Staff told us they liked working at the home, 'We are a small team but work well together. It is a lovely atmosphere.'
Per 2020 comprehensive inspection: People and staff told us that there [were] enough staff to meet people's needs. Per 2021: Staff had worked flexibly to change shifts and work extra hours so that there was no need to use agency staff.
Per 2020 comprehensive inspection: Staff told us that they were given the opportunity for professional development and were all encouraged to complete nationally recognised qualifications. Staff received supervision.
Per 2020 comprehensive inspection: The registered manager and head of care were approachable and had an 'open door' policy. Staff felt well supported to do their jobs.
Per 2021: People were supported to take part in activities that they enjoyed with staff. Per 2020: People were encouraged to continue independent activities of their choice.
No activities coordinator or varied programme, so the role is mostly routine personal care.
People were supported to take part in activities that they enjoyed with staff.
Small gap in infection prevention by not checking temperatures twice a day as per guidance.
The registered manager stated that they were not following the government guidance and assessing people's temperatures twice a day to help identify early signs of infection.
AI Generated
Last inspected: January 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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