Working at Bowood Court & Mews

Manager turnover is high and confusing to know who is in charge, making leadership unstable.

People and their relatives struggled to identify who was the manager in charge of running the service. One relative told us, 'The turnover of staff is high, staff and managers come and go'

Activities are only being improved now, so the role lacks variety beyond basic care.

Activities were in the process of improvement and enrichment

Staff numbers are okay but high turnover affects team stability and familiarity.

The turnover of staff is high, staff and managers come and go