Last updated: 10 February 2026
"Staff feel valued with enough people on shift and positive leadership, but missing key training and ongoing medicines problems hold it back."
Ongoing issues with medicines management... there continued to be issues with temperature monitoring of the medicines fridge... same error... raised at the last four consecutive inspection
Staff spoke positively about the home and the support provided by the registered manager
Staff told us there were enough staff at the service. Comments from staff included, “There is more than enough staff around the home"
Staff had not always received required training, including training to support autistic people and people with a learning disability. Not all staff had safeguarding training recorded
Staff spoke positively about the leadership of the registered manager... However, our assessment found the provider’s governance processes did not meet expected standards
Per 2023 comprehensive inspection: An activities coordinator had been recruited... An activities programme was in place... arts and crafts
Workers miss key training like for autism, learning disabilities, safeguarding and mental capacity, with no records to prove it done
Staff had not always received required training, including training to support autistic people and people with a learning disability. Not all staff had safeguarding training recorded. Not all staff had MCA training recorded
Medicine problems keep happening like fridge too hot with no action and same errors repeated over inspections
there continued to be issues with temperature monitoring of the medicines fridge. Records show continuous high temperatures without any actions. We saw the same error for the same person which had been raised at the last four consecutive inspection
Bosses checks miss big issues like wrong care records and risks not spotted or fixed
The provider’s quality assurance systems were still not always effectively identifying and addressing issues. For example, care records did not always contain accurate or consistent information on people
AI Generated
Last inspected: January 2025
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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