Last updated: 9 February 2026
"Approachable management and good teamwork with varied activities, although staff sometimes feel busy and training has gaps."
Medicines were managed safely... Care records contained risk assessments... The registered manager reviewed accident and incident records.
Staff told us they felt supported... 'Team work is good.' And, 'We're one team working together.'
Staff told us they were sometimes busy and we discussed this with the registered manager.
We viewed a training matrix and saw this contained some gaps as not all staff had attended the required training.
People and relatives told us the registered manager and management team were approachable. Staff told us they felt supported and could attend staff meetings.
There was an activities programme... Relatives... 'Games, parties, entertainment and outings to interesting places.'
Staff sometimes feel busy and have to prioritise who to help first.
Two staff we spoke with said they felt there were times when they were busy and one of the staff members commented they had felt on occasion they had to prioritise who they responded to.
Not all staff have finished their required training courses yet.
We viewed a training matrix and saw this contained some gaps as not all staff had attended the required training.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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