Working at Bowe's Court Care Home
Bowes Court, Bishop Auckland, DL14 9RE
Operated by Durham Care Line Limited
23 bedsNursing homesResidential homesRehabilitation (illness/injury)
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"Staff feel supported by an approachable manager in a cheerful atmosphere with strong safeguarding, but staffing feels stretched at times and training is standard only."
Safety & Risk
7/10
✓
People were protected from the risk of abuse. Staff were trained in safeguarding and were clear on how and when to raise their concerns.
Staff Culture
6/10
✓
There was a cheerful atmosphere at the service. Staff spoke positively about working at the home and the people they cared for.
Staffing Levels
5/10
!
There were enough staff deployed to meet people's needs. A relative told us, 'Most of the time there are enough staff'.
Training & Dev
5/10
!
Staff followed a comprehensive training programme to develop their knowledge and skills. New staff completed a comprehensive induction, including the Care Certificate.
Management
6/10
✓
Staff said the manager was approachable and they were supported in their role.
Programmes
5/10
!
The service employ a lady who does activities, they do crafts, make flowers and bunting and so on.
Points to consider
Enough staff most days, but relatives say it's only most of the time so shifts can feel stretched.
Most of the time there are enough staff, they keep a check on [Name] throughout the day.
Only standard training and induction, no specialist courses or funded qualifications.
Staff followed a comprehensive training programme to develop their knowledge and skills.
Basic activities like crafts and outings with a coordinator, so the role lacks variety from specialist programmes.
The service employ a lady who does activities, they do crafts, make flowers and bunting and so on.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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