Last updated: 9 February 2026
"Effective staffing with time to chat, safe medicines and high morale, but leadership and audits need more reliable embedding."
Medicines were managed safely and staff had been assessed as competent to administer medicines... Staff completed accident records which were reviewed by the deputy manager or provider to identify trends.
Staff told us there had been significant changes since the last inspection and they felt the home was organised, focused on improving and morale was high.
The provider deployed staff effectively. During the inspection we saw people were helped quickly and people told us they did not have to wait for help from staff. We saw staff had time to sit and chat with people.
The provider ensured staff received regular training to maintain and update their knowledge. Staff confirmed they carried out training in key areas such as safeguarding, moving and handling and first aid and attended refresher training as required... regular supervisions.
The service was not always well-led... service management and leadership had improved, but some aspects needed further embedding to continuously promote high-quality care for people.
There was an organised programme of activities for people to take part in... Staff supported people to engage in meaningful activities. There were a range of activities available. The morning exercise class was enjoyed by people.
Bosses are pushing improvements but checks and audits need more work to be fully reliable.
the existing audit system, although effective would benefit from further adaptation to enable any improvements required to be actioned
Only regular training on basics like safeguarding and moving people, no specialist courses or funded qualifications.
staff received regular training to maintain and update their knowledge. Staff confirmed they carried out training in key areas such as safeguarding, moving and handling and first aid
Activities are organised with exercise and music but no special programmes or creative extras to vary the workday.
organised programme of activities... range of activities available. The morning exercise class was enjoyed by people, some of which joined in enthusiastically. Other people sat and chatted and sang to the music
AI Generated
Last inspected: March 2021
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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