Working at Bowercroft Care Limited
Bowercroft, Maidstone, ME16 8AX
Operated by Bowercroft Care Limited
18 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Approachable management and happy staff with strong safety practices, although staffing stability lacks detail and activities are basic."
Safety & Risk
8/10
✓
We were assured that the provider was using personal protective equipment effectively and safely, accessing testing for people and staff, promoting safety through layout and hygiene practices, and preventing infection outbreaks.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff had a clear understanding of their roles and responsibilities and told us they "Loved" working at the service.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: People told us they felt there was enough staff to meet their needs. Observation showed people did not have to wait for support from staff when they requested it.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: The registered manager used a training matrix to monitor staff's training and book the required courses. Staff told us they continued to receive the training they required to fulfil their role.
Management
7/10
✓
Per 2019 comprehensive inspection: Staff told us the management team and provider were approachable and always listened to their ideas and suggestions.
Programmes
6/10
✓
Per 2019 comprehensive inspection: The provider employed an activities coordinator who offered people a range of activities during the morning. On the day of our inspection people played bingo, followed by reading through reminiscence newspapers.
Points to consider
Staffing is enough to meet needs without waits, but no details on agency use or long team stability.
Per 2019 comprehensive inspection: People told us they felt there was enough staff to meet their needs. Observation showed people did not have to wait for support from staff when they requested it.
Standard training with a tracking system, but no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: The registered manager used a training matrix to monitor staff's training and book the required courses.
Activities coordinator runs regular basic sessions like bingo and reminiscing, but no specialist or innovative programmes.
Per 2019 comprehensive inspection: The provider employed an activities coordinator who offered people a range of activities during the morning. On the day of our inspection people played bingo, followed by reading through reminiscence newspapers.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews