Last updated: 10 February 2026
"Excellent leadership mentors a happy, valued staff team, but recruitment and retention challenges plus basic community activities hold it back."
Strong proactive and positive culture of safety... safeguarding procedures understood, risks managed effectively, medicines managed safely with staff training and competency checks.
All staff told us they were extremely happy in their roles and were able to speak to the management team about any concerns; registered manager went above and beyond during staff personal difficulties.
Staff told us, there were adequate staff to ensure people’s needs were met, this included being able to access the community with support if they wished.
Staff could access the Priory academy which supports career pathways and provides information on how to gain qualifications; funding for additional courses for continuous professional development.
The management team consisted of excellent leaders, who were passionate and motivated and mentored a strong staff team; staff spoke highly of the management and felt valued and respected.
People accessed activities and hobbies in the community... trips to the coast and peak district, gym regularly, supported with independent living skills.
Staffing is adequate to meet needs, but recruitment and retention are ongoing challenges with efforts to reduce agency use.
An ongoing issue is recruitment, staff retention, and use of agency... discussed at each governance meeting to look at innovative ways to improve.
Activities involve regular community outings and hobbies, but no dedicated coordinator or specialist therapeutic programmes mentioned.
People accessed activities and hobbies in the community and were supported to continue these... trips to the coast and peak district.
AI Generated
Last inspected: November 2017
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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