Working at Bowburn Care Centre
Durham Road, Durham, DH6 5AT
Operated by St Philips Care Limited
80 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Respected leadership and strong safety practices support a stable team with good continuity, but training and activities are mostly basic."
Safety & Risk
8/10
✓
Risks to people's health and safety were assessed and regularly reviewed. These assessments were person centred and detailed. Medicines were stored and administered safely by competent, experienced staff.
Staff Culture
7/10
✓
Staff worked well together and felt supported by the registered manager. They were clear about their responsibilities and the standards expected of them.
Staffing Levels
7/10
✓
The registered manager had reduced the use of agency staff and the continuity of care was good. There were several established senior leads who helped when there were unexpected staff absences.
Training & Dev
6/10
✓
Staff were recruited safely. Their competence was regularly assessed and they were supported to complete relevant refresher training.
Management
8/10
✓
The registered manager led by example and was well respected by staff and external partners. Feedback from relatives and external specialists was positive regarding the leadership of the service.
Programmes
6/10
✓
People enjoyed individual and group activities which were well planned and inclusive. The activities coordinator was passionate about making sure people had access to a variety of things to try. For instance baking, visiting entertainers, reminiscence, games and a meditation sessions.
Points to consider
Only standard refresher training, no specialist courses or funded qualifications.
Their competence was regularly assessed and they were supported to complete relevant refresher training.
Varied activities with a coordinator, but mostly basic ones like games and entertainers, no specialist therapeutic programmes.
baking, visiting entertainers, reminiscence, games and a meditation sessions, which was the idea of one person.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews