Working at Bowbrook House
Bowbrook, Shrewsbury, SY3 5BS
Operated by English Care Limited
30 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.2/10
Key Finding
"Staff feel well supported with a positive culture and strong safety, but the team gets stretched on occasions."
Safety & Risk
8/10
✓
People were safe as the provider had assessed the risks to people associated with their care and support. Staff were knowledgeable about these risks.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff said 'We strive to deliver the best care and I feel very well supported' and 'Our ideas are listened to, so we feel like we get to input'.
Staffing Levels
5/10
!
Per 2019 comprehensive inspection: People told us that they felt there was enough staff but that there were occasions when the team was stretched.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Most staff were in date on their training with a system to monitor and book refresher courses as necessary.
Management
6/10
✓
Per 2019 comprehensive inspection: Staff spoke highly of the management team; one said 'I feel very well supported working here' and 'Our ideas are listened to'.
Programmes
6/10
✓
Per 2019 comprehensive inspection: People had access to activity co-ordinators who created a weekly timetable of events and spent time one-to-one.
Points to consider
Staffing levels are adequate but the team gets stretched on occasions, so shifts can feel pressured.
Per 2019 comprehensive inspection: People told us that they felt there was enough staff but that there were occasions when the team was stretched.
Only standard training with no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff had undertaken training necessary for their role. We reviewed the training matrix and saw that most staff were in date on their training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews