Last updated: 10 February 2026
"Staff feel well-supported by management with positive team morale, but busy task-focused staff and basic training limit time for resident chats and activities."
People received their prescribed medicines safely. The registered manager and provider took appropriate action to ensure people were protected from the risk of abuse. Accidents and incidents were reviewed and monitored.
One staff member said what they liked about working at Bowbridge Court was, 'The [positive] morale of the staff and the relationships with the residents.' Another said, 'Fantastic support and we have got the most amazing staff team.'
Staff were not always deployed effectively to meet people's needs. We saw staff were very busy and task focussed.
Per 2019 comprehensive inspection: Records showed staff had received the relevant training to equip them with the knowledge and skills they needed, such as medicines management, equality and diversity and first aid.
Staff felt well-supported by the registered manager and provider's senior management team. One staff member said... 'Fantastic support and we have got the most amazing staff team.'
Per 2019 comprehensive inspection: Dedicated activities staff provided variety including singers, harpists, boat trips, garden games, films, cocktail making and community links like school visits.
Staff are often busy and task focused, so they do not always have time for activities or chats with residents.
Staff were very busy and task focussed. People got their personal care when they needed it, but staff did not always have time to spend with people doing an activity which was enjoyable for them.
Only standard training like first aid and medicines management, with no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Records showed staff had received the relevant training to equip them with the knowledge and skills they needed, such as medicines management, equality and diversity and first aid.
AI Generated
Last inspected: December 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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