Working at Bowbridge Court
Bowbridge Road, Newark on Trent, NG24 4DF
Operated by Ideal Carehomes (Number One) Limited
54 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.1/10
Key Finding
"Staff feel well-supported by management with positive team morale, but busy task-focused staff and basic training limit time for resident chats and activities."
Safety & Risk
7/10
✓
People received their prescribed medicines safely. The registered manager and provider took appropriate action to ensure people were protected from the risk of abuse. Accidents and incidents were reviewed and monitored.
Staff Culture
7/10
✓
One staff member said what they liked about working at Bowbridge Court was, 'The [positive] morale of the staff and the relationships with the residents.' Another said, 'Fantastic support and we have got the most amazing staff team.'
Staffing Levels
5/10
!
Staff were not always deployed effectively to meet people's needs. We saw staff were very busy and task focussed.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Records showed staff had received the relevant training to equip them with the knowledge and skills they needed, such as medicines management, equality and diversity and first aid.
Management
7/10
✓
Staff felt well-supported by the registered manager and provider's senior management team. One staff member said... 'Fantastic support and we have got the most amazing staff team.'
Programmes
6/10
✓
Per 2019 comprehensive inspection: Dedicated activities staff provided variety including singers, harpists, boat trips, garden games, films, cocktail making and community links like school visits.
Points to consider
Staff are often busy and task focused, so they do not always have time for activities or chats with residents.
Staff were very busy and task focussed. People got their personal care when they needed it, but staff did not always have time to spend with people doing an activity which was enjoyable for them.
Only standard training like first aid and medicines management, with no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Records showed staff had received the relevant training to equip them with the knowledge and skills they needed, such as medicines management, equality and diversity and first aid.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews