Last updated: 9 February 2026
"Staff feel like family with regular support and strong safety practices, but management systems need embedding and activities are basic."
People were protected from the risks of ill-treatment and abuse as staff members had received training and knew how to recognise and respond to any potential concerns.
One staff member said, 'We're family, it's like home from home.'
People were supported by enough staff who were available to safely support them.
Staff members we spoke with told us they received regular support and supervision sessions.
these systems needed further embedding into the practice and culture at Bournville Grange. This was because our previous four inspections identified areas which require improvement
At this inspection we saw people involved in card and board games, arts and crafts and activities which encouraged hand eye coordination
Managers have quality checking systems but they are not fully in place yet after several past inspections needing fixes.
these systems needed further embedding into the practice and culture at Bournville Grange. This was because our previous four inspections identified areas which require improvement
Staffing levels are enough to get by but nothing special with no info on team stability or agency use.
People were supported by enough staff who were available to safely support them.
Only basic games and crafts for activities so the job is mostly routine care with little variety.
people involved in card and board games, arts and crafts and activities which encouraged hand eye coordination
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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