Working at Bourne Wood Manor Care Home

Staff were generally complimentary about the culture and leadership of the service. One member of staff told us, "The atmosphere is generally, really good." Another member of staff said, "There is a good atmosphere. It's one of the nicest places I've worked in."

People and their relatives told us there were sufficient staff deployed at the service and that people generally did not have to wait for help. We observed there were sufficient staff deployed during the inspection.

People, their relatives and staff told us there was generally a positive atmosphere at the service which engaged them. They told us that the service was managed effectively and generally spoke positively of the management of the service.