Working at Bourne Hill Care Home
26 Bourne Hill, London, N13 4LH
Operated by Clo-Clo Ltd
5 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Strong management and safe care practices, but basic activities not always tailored to interests and adequate staffing."
Safety & Risk
8/10
✓
Risk assessments in place were comprehensive and person centred... People received their medicines safely and as prescribed... There was a culture of continuous learning when things go wrong.
Staff Culture
7/10
✓
Care staff told us that they were supported well in their roles. Records confirmed that they received regular training, supervision and annual appraisals.
Staffing Levels
6/10
✓
We observed there were sufficient numbers of staff available so that people received care that kept them safe and met their needs. Rotas also confirmed staffing levels to match those we observed.
Training & Dev
7/10
✓
Regular training was provided to enhance and refresh support staff's working knowledge. Where specific and bespoke training was required... this included training on autism, learning disabilities and positive behaviour support.
Management
8/10
✓
Care staff spoke highly of both the nominated individual and the registered manager... 'I have my best manager I can have, she is very good she does the best for everybody.'
Programmes
5/10
!
We saw records detailing the types of activities people participated in which included arts and crafts, going for walks, listening to music, educational activities, puzzles and shopping. However, we found that the service did not always focus or take a creative approach on activities that took into consideration people's hobbies and interests.
Points to consider
Activities are basic like arts, crafts, walks, music and puzzles, and not always creative or matched to people's hobbies.
we found that the service did not always focus or take a creative approach on activities that took into consideration people's hobbies and interests.
Staff numbers are enough to meet needs safely, but nothing special about team stability or easy workloads.
Staffing levels were enough to ensure that people's needs were met.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews