Last updated: 10 February 2026
"Staff receive strong training and effective safety measures, but staffing relies on bank staff and activities lack a dedicated coordinator."
2020 infection control inspection: We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, accessing testing, and infection policy up to date.
Per 2017 comprehensive inspection: A staff member said 'I love the job.' Staff were encouraged to raise ideas, issues and concerns, which were responded to.
Per 2017 comprehensive inspection: There were sufficient staff to meet people's needs.
Per 2017 comprehensive inspection: Staff were supported to undertake relevant national qualifications and additional training, for example sign language, epilepsy, positive behaviour support.
Per 2017 comprehensive inspection: Staff, relatives and visiting health and social care professionals were all very positive about the registered manager and her deputy.
Per 2017 and 2020 inspections: Activities include walks, beach visits, swimming, theatre trips, cake making, computers, music and hobbies, with no dedicated coordinator mentioned.
Staff levels are sufficient but they use bank staff to cover holidays and sickness, and are recruiting more to boost evening shifts.
Per 2017: they were able to managing staffing levels using a bank of temporary staff who knew people well, at times of holiday and sickness. Per 2020: planning to provide increased staffing levels in the evenings in the near future.
No activities coordinator or specialist programmes, so the role mixes routine care with staff-led outings, hobbies and trips.
No mention of dedicated activities coordinator or named specialist programmes in either report.
AI Generated
Last inspected: October 2017
Management Quality
Well-led: Good
Direct feedback from current and former employees

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