Working at Bourn View
Bourn View Care Home, Birmingham, B31 2FR
Operated by WT UK OPCO 1 Limited
80 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Visible manager with regular supervisions, united team culture and strong safety, but COVID staffing pressures needed mitigation and training was standard."
Safety & Risk
7/10
✓
Per 2019: clear safeguarding systems staff knew how to use, medicines managed safely and timely, risks assessed and incidents analysed; 2022: infection control and PPE assured effective.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: One staff member told us 'I have never before worked in a place where everybody has the same goal and wants the best for the people here.'
Staffing Levels
6/10
✓
Per 2019: people told us there were enough staff deployed on each unit to meet the needs; 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff completed induction training and regular role specific training to maintain knowledge and skills.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager was visible to all staff and people, always available, with regular supervisions completed for all staff.
Programmes
6/10
✓
Per 2019 comprehensive inspection: activities and wellbeing co-ordinator employed, wide variety including movies, choir, day trips, trampolining, knitting and pamper days.
Points to consider
Staffing is adequate to meet needs but COVID shortages needed mitigation measures and no info on low agency use or stable teams.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures (2022); Per 2019: enough staff deployed on each unit
Only standard induction and role-specific training with some NVQs, no specialist courses or funded qualifications for everyone.
Staff completed induction training when they started working in the service and completed regular role specific training (Per 2019)
Varied regular activities with a coordinator like trips and pamper days, but no named specialist programmes or therapeutic training for staff.
wide variety of activities from movies, choir, day trips out, trampolining to knitting and pamper days; activities and wellbeing co-ordinator was employed (Per 2019)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews