Working at Bourn View

Per 2022: We were assured that the provider was using PPE effectively and safely... infection outbreaks can be effectively prevented or managed; per 2019: Peoples medicines were managed safely... Risks to people were assessed and managed safely.

Per 2019 comprehensive inspection: One staff member told us, 'I have never before worked in a place where everybody has the same goal and wants the best for the people here.'

Per 2019 comprehensive inspection: people told us there were enough staff deployed on each unit to meet the needs of people in the home; per 2022: provider had measures in place to mitigate the risks associated with COVID-19 related staff pressures.

Per 2019 comprehensive inspection: Staff completed induction training when they started working in the service and completed regular role specific training... I have completed my level 3 NVQ in Health and Social Care and moving on to my level 4.

Per 2019 comprehensive inspection: The registered manager was visible to all staff and people living in the service which prompted an open inclusive and empowering culture as the manager was always available to people living in the service.

Per 2019 comprehensive inspection: an activities and wellbeing co-ordinator was employed... wide variety of activities from movies, choir, day trips out, trampolining to knitting and pamper days.