Working at Boulevard Lodge
163 Southchurch Boulevard, Southend On Sea, SS2 4UT
Operated by Boulevard Lodge Limited
9 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"A close-knit team culture and strong training, but basic activities and busy staffing limit variety and chats with residents."
Safety & Risk
7/10
✓
Staff aware of safeguarding... training received. Risk assessments monthly. Medicines managed safely, stock correct, audits weekly/monthly with no issues.
Staff Culture
8/10
✓
Staff told us 'I love it here... we are all really close, like a family.' 'Staff get on, work as a team'. They felt listened to and supported.
Staffing Levels
6/10
✓
We observed that there was enough staff on duty to meet people's care needs. Staff rotas showed a consistent level of staff on duty.
Training & Dev
7/10
✓
Staff training was up to date... training arranged including dysphagia, end of life, dementia and nutrition. Staff supported to complete NVQ. Regular supervision including observational.
Management
6/10
✓
The registered manager was approachable. We were told the provider visits the service weekly and is supportive. Staff felt supported by management.
Programmes
5/10
!
People observed watching TV, music, reading, singing war-time songs. Local entertainers, arts and crafts, chair exercises. New activities coordinator appointed.
Points to consider
Basic activities like TV, music, entertainers, and occasional outings mean the job lacks much variety or creativity.
quality assurance questionnaire completed by a relative commented that there was a lack of stimulation and activities... a staff member had been appointed to be the activities coordinator.
Staffing levels are adequate and consistent but staff say they feel busy with little time for chats.
Staff don't have a lot of time to talk as they are busy, but I don't get bored, I like reading. We did not observe any sustained interaction between staff and people.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews