Working at Boughton Lodge Care Home

People received safe care and treatment. Risks to their safety and wellbeing were assessed and planned for. People’s medicines were managed in a safe way.

There was a positive culture at the service now, where people living there and staff felt supported and happy. Staff were positive about working at the service.

Staff we spoke with told us there were enough staff to meet people’s needs. During our visits, we saw there were enough staff to provide people with the support they needed.

Training records showed staff were up to date with essential training in subjects such as fire, manual handling and safeguarding. They attended regular refresher courses.

Staff felt the management team were approachable, fair, and supportive. The registered manager and provider both had a visible presence within the service, led by example.