Working at Botham Hall

Medicines were managed safely although we made a recommendation about improving recording where people needed medicines 'as required'.

Staff felt fully supported through supervision and there was effective teamwork to support people's needs.

Staffing levels were appropriate to meet the needs of individuals. People did not have to wait for their care needs to be met.

Staff training was regularly completed, and staff were confident in their roles.

Staff spoke confidently about the management team and felt well supported, listened to and valued.

The activity co-ordinator was enthusiastic and engaged people well. People enjoyed taking part in a quiz, as well as individual conversations.