Working at Boston House
Broadway Street, Oldham, OL8 1XR
Operated by Accomplish Group Limited
17 bedsResidential homes
Workplace Score
4.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.9/10
Key Finding
"Staff feel supported by a great manager with good training and enough staff, but unsafe medicines storage and basic activities are concerns."
Safety & Risk
3/10
✕
Medicines were not always stored at a safe temperature. Records showed the temperature of the medicine fridges were outside of their range on numerous occasions.
Staff Culture
6/10
✓
Staff felt confident to raise issues, one said 'I definitely feel confident to raise issues... I feel supported and things get done'; the registered manager promoted an open and transparent approach.
Staffing Levels
5/10
!
There were enough staff employed with the right training and skills to meet people's assessed needs; a staff member said 'I feel there are enough staff unless someone is off sick and then we get agency staff in'.
Training & Dev
5/10
!
Staff followed an induction programme, and training was on-going throughout employment; staff had been re-trained in medication administration.
Management
5/10
!
The registered manager was available for people to contact and undertook regular quality checks, to help ensure continued good standards of care; staff said '[Registered manager name] is the best manager I have ever had'.
Programmes
4/10
!
Per 2021 comprehensive inspection: People had activity plans... resources such as a game and entertainment room... outside patio area.
Points to consider
Medication is not managed safely, with fridge temperatures often too high and no records of time between doses.
Medicines were not always stored at a safe temperature. Records showed the temperature of the medicine fridges were outside of their range on numerous occasions. When medicines required a specific time interval between doses, the actual time the medicine was given was not recorded.
No activities coordinator or special programmes, so the job is mostly routine care with basic games room and patio.
Per 2021 comprehensive inspection: People had activity plans developed as part of their care plans... resources such as a game and entertainment room which was free for people to access with staff and an outside patio area.
Staffing is adequate but relies on agency workers when someone calls in sick.
A staff member said, 'I feel there are enough staff unless someone is off sick and then we get agency staff in if need be, but these are the same agency staff...'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews