Working at Boscombe Lodge Nursing Home
65 Boscombe Road, Southend On Sea, SS2 5JD
Operated by Boscombe Care Homes Limited
31 bedsNursing homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Staff feel well supported by management in a positive culture with strong safety practices, but agency staff use and basic activities hold it back."
Safety & Risk
8/10
✓
Regular audits were completed to ensure medicines were being managed safely. Any issues highlighted were acted on promptly. The registered manager did an analysis of accidents, incidents, falls and safeguarding to identify themes and lessons learned.
Staff Culture
7/10
✓
There was a person-centred culture at the service. Staff were positive about working at the service and providing the best outcomes for people. One member of staff said, "Our main aim is to offer person-centred care."
Staffing Levels
5/10
!
The service had enough staff to meet people's needs. One member of staff said, "Yes we have enough staff if we need to use agency because someone is off sick, we can."
Training & Dev
6/10
✓
The registered manager identified training support for staff and sourced face to face training where appropriate. One member of staff said, "I have recently completed end of life training, mouth care and moving and handling."
Management
7/10
✓
The registered manager had a good oversight of the service working alongside staff. Staff told us they felt well supported by the management team. One member of staff said, "The manager and provider are always here. The manager listens to you and is very supportive."
Programmes
6/10
✓
Per 2019 comprehensive inspection: The service employed an activities co-ordinator and arranged for a regular entertainer to visit the home as well. The activities co-ordinator told us, "I plan the week with daily activities."
Points to consider
Staff numbers are enough to get by but they use agency workers when someone calls in sick.
One member of staff said, "Yes we have enough staff if we need to use agency because someone is off sick, we can."
Activities add some variety with a coordinator doing sing-alongs, entertainers and church visits, but nothing innovative like special therapy programmes.
Per 2019 comprehensive inspection: The service employed an activities co-ordinator... regular entertainer... local community links with the local catholic church and an 'Over 60's self-advocacy group'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews