Working at Borovere
10 Borovere Lane, Alton, GU34 1PD
Operated by Greensleeves Homes Trust
34 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by the manager, engaged with regular meetings and varied activities, but some new staff files missed full background checks and training was basic."
Safety & Risk
7/10
✓
People who used the service were safe and safeguarded from abuse. Processes and procedures were in place to store and administer medicines safely.
Staff Culture
7/10
✓
Staff told us they felt engaged and involved. There were regular staff meetings at different levels where staff could feedback to management. One staff said, 'I enjoy working here.'
Staffing Levels
6/10
✓
There were sufficient numbers of staff to support people safely and in line with their needs. One relative said, 'There always seem to be enough staff about.'
Training & Dev
6/10
✓
Staff had suitable training as part of their induction. This was regularly updated to ensure staff had the required knowledge to perform their job roles.
Management
7/10
✓
The staff team were well supported by the registered manager. Relatives said the registered manager was accessible.
Programmes
7/10
✓
Per 2019 comprehensive inspection: The service was an Eden Alternative accredited home with a full range of activities, trips, and woodwork classes planned.
Points to consider
Enough staff on shifts to keep things safe, but some new staff files were missing full background checks when checked and had to be fixed right away.
Some recruitment files did not have all the required information at the time of inspection, but the registered manager took immediate action to rectify this.
Basic induction and updates for staff training, but no details on specialist courses or qualifications funded.
Staff had suitable training as part of their induction. This was regularly updated to ensure staff had the required knowledge to perform their job roles.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews