Working at Bonhomie
Haigh Crescent, Redhill, RH1 6RA
Operated by Saffronland Homes 2 Limited
19 bedsResidential homes
Workplace Score
6.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.1/10
Key Finding
"Personalised training and positive culture make staff feel supported, but staffing relies on agency workers and audits lack action tracking."
Safety & Risk
8/10
✓
Risks were identified and managed in a way that balanced people's safety and right to independence. As a recovery service there was an ethos of positive risk taking.
Staff Culture
7/10
✓
The management team had created an open and positive culture... Staff... confirmed that they felt able and supported to be open and candid when things went wrong.
Staffing Levels
5/10
!
Staff told us appropriate staffing levels were maintained and the allocation of core staff on every shift along with regular agency meant that despite the vacancies, people still received the right support.
Training & Dev
7/10
✓
Much of the training we do has been adapted to be personalised around the individual needs of the people we support. For example, positive behaviour support training has been designed specifically around self-harm.
Management
5/10
!
Staff were equally positive about the way the service was managed and confirmed that the management team ensured they had the training, support and leadership necessary, but audits did not clearly identify completed actions.
Programmes
4/10
!
People told us they had the opportunity to spend their time as they wished... 'I garden every day, and I cook most days. I participate in all the activities the home organises too.' Some feedback indicated they would like more group activities.
Points to consider
Staffing is adequate but relies on regular agency workers to cover vacancies.
despite the vacancies, ... regular agency meant that... people still received the right support.
No structured activities programme or coordinator, so mostly basic individual activities like gardening and cooking.
some written feedback from people indicated they would like more group activities and outings.
Management systems like audits need strengthening to track actions as the home grows.
A series of audits were used to monitor compliance, but it was not clearly identifiable which actions had been completed and those that were still outstanding.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews