Working at Bon Accord
79-81 New Church Road, Hove, BN3 4BB
Operated by Maven Healthcare (Yew) LLP
41 bedsNursing homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.6/10
Key Finding
"Enough staff, supportive culture and strong safety, but inconsistent quality checks and basic activities hold it back."
Safety & Risk
7/10
✓
Staff demonstrated a clear understanding of their responsibilities to safeguard people... Risks to people were assessed and managed, medicines were managed safely
Staff Culture
6/10
✓
Staff described feeling well supported... 'I think all the staff are happy here, it's a good team.'
Staffing Levels
6/10
✓
There were enough suitable staff to support people's needs... 'There's plenty of staff and they come quickly if you press the bell'
Training & Dev
6/10
✓
Staff had received the training and support they needed... The provider had a training programme to provide staff with regular updates
Management
4/10
!
Management systems for monitoring the quality of the service were inconsistent and some shortfalls including in record keeping had not been identified.
Programmes
4/10
!
We observed staff spending time with people, playing games, helping a person to do a puzzle... chatting... about the music... supporting a person to go out
Points to consider
Quality checks are inconsistent and missed some record gaps and risks like improper use of a portable heater.
Systems and processes for monitoring quality and risks were not consistent in identifying shortfalls. For example, a risk assessment for the use of a portable heater was not being adhered to
Only basic activities like games, puzzles, music and occasional outings with no dedicated coordinator or special programmes.
We observed staff spending time with people, playing games, helping a person to do a puzzle and another staff member chatting with a person about the music they liked... supporting a person to go out for a visit
Just standard training updates and induction with no specialist courses or funded qualifications for career growth.
The provider had a training programme to provide staff with regular updates to refresh their knowledge and skills... Some recently recruited staff were in the process of completing their induction programme
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews