Working at Bolters Corner Nursing Home
Bolters Lane, Banstead, SM7 2AB
Operated by Mrs Eleni Panayi
35 bedsNursing homes
Workplace Score
7.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.2/10
Key Finding
"Strong leadership and warm family culture, but staff retention and innovative programmes need attention."
Safety & Risk
8/10
✓
Fully integrated medicine recording online system... individual risk assessments... PEEP... safeguarding training and policy; clear recording of accidents and incidents.
Staff Culture
8/10
✓
Staff told us 'I love it here. We are like a big family.' and relatives say staff treat people like family; family-run business creates warm inclusive atmosphere.
Staffing Levels
6/10
✓
People and relatives told us there were enough staff... 'There are always staff available. I have never seen them (staff) rushed or appear short staffed ever.' and staff did not appear to be rushed.
Training & Dev
7/10
✓
Staff received training appropriate to their role, this included specialist training... refresher training to refresh our memories and keep up to date... training matrix with oversight.
Management
8/10
✓
Registered manager attends care home forums, is a keynote speaker at local authority events, and staff say 'It is a good place to work. We work as a team. The communication is there.'
Programmes
6/10
✓
Wide range of activities... church service... parties and events... music, singing and movement; activities lead organises for varied engagement.
Points to consider
Staffing is adequate with enough people and no rushing, but no mention of low staff turnover or avoiding agency workers.
People and relatives told us there were enough staff to meet their needs. One person said, 'There are a lot of staff here. I think it's adequate.' A family member told us, 'There are always staff available. I have never seen them (staff) rushed or appear short staffed ever.'
Regular activities like parties, church services and music run by an activities lead, but no specialist or innovative programmes mentioned.
People, relatives and health and social care professionals told us how there was a wide range of activities... church service... organising a wide range of activities and always putting on parties and events... music, singing and movement.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews