Last updated: 9 February 2026
"Strong safety, thorough training and positive culture where staff feel valued, although no permanent manager initially and activities lacking a dedicated coordinator."
2022 report: Assured on preventing infections, effective PPE use, regular testing, comprehensive cleaning, up-to-date policies, outbreak management systems.
Per 2019 report: Staff feel valued and well supported by management, 'I feel very valued', 'best place I have worked', positive open supportive culture.
Per 2019 report: Consistently high staff to person ratios (1:2.8 mornings), flexible and dependency reviewed; 2022: measures to mitigate COVID-related staff pressures.
Per 2019 report: Thorough induction, Care Certificate, specialist training in end of life, palliative, neurological conditions, regular supervision and staff leads.
Per 2019 report: No registered manager in post at inspection but quickly addressed with experienced new manager previously in post; staff positive about leadership, feel valued.
Per 2019 report: Regular structured programme with variety: music evenings, theatre outings, school visits, gardening, crafts, baking, aromatherapy, community events.
No permanent manager in post at the time of the full inspection, even though an experienced replacement was quickly appointed.
At the time of the inspection there was not a registered manager in post. However, this had been quickly addressed to ensure continuity and the new manager was already well on with the registration process.
Activities programme offers variety like outings and crafts but no specialist named programmes or dedicated coordinator to make the role stand out.
There were many opportunities for people to take part in a wide range of individual and organised activities... regular events of singing, musical evenings, poetry readings, talks on local history, visits to the theatre... craft sessions, planting... baking classes... manicure, massage and aromatherapy.
AI Generated
Last inspected: February 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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