Working at Blythson Limited - 3 Ashley Avenue

Staff spoken with had a good understanding of safeguarding and received training on a regular basis... records showed that appropriate actions had been taken in respect of incidents and accidents.

Staff spoke positively about feeling supported by the registered manager with good team relationships and communication. One staff member told us 'I feel very supported by the home management and providers who are very visible'.

a fuller programme of training was provided to all staff that included specialist subjects relevant to the needs of people in the service such as epilepsy, and positive behavioural support. Staff were also supported and encouraged to undertake nationally recognised professional vocational care qualifications.

The provider promoted an open culture and was a visible presence in the service, staff felt supported by the providers and the registered manager, they felt listened to and valued.