Last updated: 10 February 2026
"Supportive management and positive culture ensure good safety and staffing, but limited specialist activities and some agency staff use hold it back."
People were protected from the risk of potential abuse because staff were aware of how to safeguard them.
A staff member told us, 'The management support is very good.'
The staff rotas showed that enough staff were provided to support people.
Staff told us they had access to training relevant to their role and responsibilities and the training record we looked at confirmed this.
The service promoted a positive culture and the management team was described as supportive and approachable.
People were encouraged and supported by staff to do daily domestic tasks to promote their independence.
No activities coordinator or specialist programmes mentioned, so the role focuses on routine support for shopping, cooking, and community outings.
People were encouraged and supported by staff to do daily domestic tasks to promote their independence.
Some agency staff used to cover rota gaps, rather than fully stable team.
Where deficits were identified on the rota, agency staff were provided.
Only standard training and induction, no specialist courses or funded qualifications.
Staff told us they had access to training relevant to their role and responsibilities and the training record we looked at confirmed this.
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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