Working at Blyford Residential Home
61 Blyford Road, Lowestoft, NR32 4PZ
Operated by Eastern Healthcare Ltd
53 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff praise approachable managers and quality training, but staffing lacks a stable team and activities miss innovative programmes."
Safety & Risk
7/10
✓
Significant improvements had been made to the management of medicines. We did not identify any issues with medicines administration... Robust quality assurance procedures were now in place.
Staff Culture
7/10
✓
All staff made positive comments about the registered manager, deputy manager and the provider. They told us they were open, honest, approachable and they felt that any suggestions they made were acted on.
Staffing Levels
6/10
✓
Staff told us they felt the staffing level was sufficient and that the registered manager was flexible with the staffing level.
Training & Dev
7/10
✓
Staff were positive about the quality and range of the training they received. ... they were asked about other qualifications or training courses they would like to take at annual appraisals.
Management
7/10
✓
All staff made positive comments about the registered manager, deputy manager and the provider. They told us they were open, honest, approachable and they felt that any suggestions they made were acted on.
Programmes
6/10
✓
The service provided people with a range of meaningful activities, including regular trips. The service benefitted from an onsite day centre... activities coordinator to engage those who didn't wish to attend the day centre.
Points to consider
Staffing levels are sufficient but there's no evidence of low agency use or a long-serving stable team.
Staff told us they felt the staffing level was sufficient and that the registered manager was flexible with the staffing level.
Activities programme has a coordinator and variety like trips and entertainment, but no specialist therapeutic approaches or innovative programmes.
The service provided people with a range of meaningful activities, including regular trips. The service benefitted from an onsite day centre... activities coordinator.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews