Working at Bluebell Nursing & Residential Home
Stanley Road, Grays, RM17 6QY
Operated by Bluebell Place Limited
82 bedsNursing homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.4/10
Key Finding
"Staff receive good training and feel supported with engaging activities, but managers miss shortfalls and safety risks are not always well managed."
Safety & Risk
4/10
!
Not all risks to people's safety and wellbeing were identified, assessed, and recorded... Fluid intake records viewed showed people's fluid targets were not always met... records demonstrated this [repositioning] was not happening as stated.
Staff Culture
6/10
✓
Staff confirmed they received formal supervision, and it was a two-way process. Staff told us they felt supported and valued by the management team.
Staffing Levels
5/10
!
Variable comments were provided by staff in relation to the service's staffing levels. Some staff cited there were enough staff whilst others told us, in their opinion, they did not think there were sufficient numbers.
Training & Dev
7/10
✓
Staff had received both mandatory and specialist training in key subjects... The provider confirmed a designated trainer for the service had been introduced to promote and monitor training for staff.
Management
4/10
!
Shortfalls identified at this inspection were not routinely identified by the service. For example, in relation to risk management... Statutory notifications were not routinely sent to the Care Quality Commission following a serious injury.
Programmes
6/10
✓
The service had a dedicated lead to facilitate social activities... regular activities available... karaoke, bingo, quizzes... art and crafts and small gardening projects. External entertainers visited... supported to visit the local shopping centre.
Points to consider
Managers do not always spot shortfalls early or report serious injuries to regulators on time.
Shortfalls identified at this inspection were not routinely identified by the service... Statutory notifications were not routinely sent to the Care Quality Commission following a serious injury or where a safeguarding concern had been raised.
Staff numbers are usually enough but short at busy times like mornings, so people sometimes wait for help.
Sometimes there are enough staff and at other times not. I have to wait a bit at busy times... Around this time, they could do with a few more staff. I sometimes have to wait for my incontinence pads to be changed.
Risk records have gaps on things like fluid intake, repositioning, and catheter care, so staff might not have full info.
Not all risks... were identified, assessed, and recorded... Fluid intake records... not always met... Where people required... repositioning... this was not happening as stated... not all risks associated with the catheter had been considered or recorded.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2024
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
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