Working at Bluebell Manor
Whorral Bank, Morpeth, NE61 3AA
Operated by Lifestyle Care (North East) Opco Limited
67 bedsNursing homes
Workplace Score
2.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 2.1/10
Key Finding
"Staff training is adequate, but critically low staffing, high agency use, and low team morale are major drawbacks."
Safety & Risk
2/10
✕
Medicines were not always managed safely... one person had been adversely impacted by this.
Staff Culture
2/10
✕
Staff described a culture of low morale, particularly around staffing pressures... no team work and everyone is against each other.
Staffing Levels
1/10
✕
There were not enough staff to safely care for people... high use of agency staff... staffing levels were too low across the remainder of the service.
Training & Dev
4/10
!
Staff supervisions were not taking place regularly and there was limited opportunity for staff to express their view.
Management
2/10
✕
The current manager had been in post 3 months... and was in the process of formally registering with CQC.
Programmes
2/10
✕
I hate the weekends Saturday and Sunday have no identity. The weekends are very quiet and very depressing.
Points to consider
Too few staff on shifts and heavy agency use means care is rushed and residents sometimes wait too long for help.
Staff felt there were not always enough care staff on duty and the high use of agency staff negatively impacted their ability to care for people.
No registered manager in post yet and staff say managers do not act on key concerns like staffing.
The manager was in the process of formally registering with CQC... little action was taken around the most important problems.
No activities programme or coordinator so the role is mostly routine personal care with quiet weekends.
The weekends are very quiet and very depressing, there are quite a lot of staff off at the weekends.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2025
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews