Working at Bluebell House Residential Care Home
16 Victoria Road, Poulton-le-fylde, FY6 7JA
Operated by Fylde Care Group Limited
20 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Supportive managers and a rewarding staff culture stand out, but basic activities and incomplete recruitment checks hold it back."
Safety & Risk
6/10
✓
We looked at a sample of medicines and administration records. We saw medicines had been ordered appropriately... We observed medicines being administered and noted good practice was not consistently followed.
Staff Culture
6/10
✓
One staff member told us, 'This is my perfect job. I have bonded with the residents. I feel like they are family, it's so rewarding.' Staff told us they felt supported by the registered managers.
Staffing Levels
5/10
!
We found there were sufficient numbers of staff during our inspection visit... Although checks were in place systems were not always implemented to ensure employment histories were fully explored and documented.
Training & Dev
5/10
!
We checked staff records and noted employees received induction and training appropriate to their roles.
Management
6/10
✓
Staff told us they felt supported by the registered managers informally and formally through their presence within the home. They also stated they had access to the registered manager out of hours should they require support and guidance.
Programmes
4/10
!
We saw a timetable of structured activities... One person told us, 'They have a list on the events board of all the different things... I have my nails done and my hair. I then have a man that comes in to do my feet'
Points to consider
Just basic activities like hair, nails and events on a board, no coordinator or special programmes to vary the work.
We saw a timetable of structured activities... I have my nails done and my hair. I then have a man that comes in to do my feet
Staffing is adequate but recruitment missed full checks on past jobs.
systems were not always implemented to ensure employment histories were fully explored and documented
Only standard induction and basic training, no specialist courses or career development.
employees received induction and training appropriate to their roles
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews