Working at Bluebell House
47 Atlantic Way, Bideford, EX39 1JD
Operated by Stonehaven (Healthcare) Ltd
36 bedsResidential homes
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.8/10
Key Finding
"Regular audits and safe medicines management with staff feeling valued, although short afternoon staffing and basic activities need improvement."
Safety & Risk
7/10
✓
medicines management had improved since our previous inspection. People received their medicines safely and in the way prescribed for them.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Staff felt valued and listened to. They said there was good team work within the service.
Staffing Levels
5/10
!
Most staff said there were always sufficient staff on duty for the number and needs of people they cared for. Two staff felt they would benefit from additional staff during the afternoons, but said people's needs were being met.
Training & Dev
6/10
✓
The service's training matrix showed there was a commitment to keeping staff skills updated to ensure safe and effective care and support.
Management
6/10
✓
regular and robust audits were being completed to keep people safe. These were being monitored by the providers quality assurance manager and by visits from the directors.
Programmes
5/10
!
Per 2019 comprehensive inspection: There were a range of activities which people enjoyed. This included regular visits from local school children, craft, games chats and visits from local school children were offered each week.
Points to consider
Staffing is adequate but a couple of staff say they could use more help in the afternoons.
Two staff felt they would benefit from additional staff during the afternoons, but said people's needs were being met.
Activities are basic like crafts, games and school visits, so one staff said they sometimes struggle to keep people entertained.
One staff member said they sometimes struggled to keep people entertained throughout the day. They said they were aware the service had recently employed an activities person to work at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews