Last updated: 10 February 2026
"Stable staffing with good retention and a relaxed culture where staff feel at home, but outdated infection control policies and basic activities need improvement."
Per 2021 targeted inspection: IPC policies and procedures were not always up to date... some staff had not completed all... required training including the use of PPE.
Per 2018 comprehensive inspection: Staff told us 'I feel it is very relaxed and I feel at home here' and 'I have been here 11 years and if I wasn't happy, I wouldn't be here.'
Per 2018 comprehensive inspection: Sufficient numbers of staff... in a relaxed and unhurried manner... no staff vacancies... some staff had been employed since the home first opened.
Per 2018 comprehensive inspection: Staff had access to a range of training including specialist from speech and language team... thorough induction... regular supervisions and annual appraisals.
Per 2018 comprehensive inspection: Relatives told us 'The management is fantastic, they're always available.' The registered manager regularly worked alongside staff.
Per 2018 comprehensive inspection: People were able to take part in a range of meaningful activities... such as bowling, ice skating and visiting the cinema.
No activities coordinator or specialist programmes, just basic outings like bowling and cinema trips.
Per 2018 comprehensive inspection: internal and external activities such as bowling, ice skating and visiting the cinema.
Infection control policies not fully up to date and some staff behind on PPE training.
Per 2021 targeted inspection: the provider's IPC policies and records of procedures were not always up to date... some staff had not completed all of the provider's required training including the use of PPE.
AI Generated
Last inspected: February 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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