Working at Blossom House Residential Home
5 Avenue Road, Malvern, WR14 3AL
Operated by Wishmoor Limited
40 bedsResidential homes
Workplace Score
7.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.1/10
Key Finding
"Approachable management, positive culture where staff feel valued, and strong safety practices, although staffing lacks stable teams and training is standard."
Safety & Risk
8/10
✓
People were supported by staff who had received training in, and understood, how to protect them from avoidable harm. Accidents and incidents were analysed by the management team to stop things from happening again.
Staff Culture
8/10
✓
All staff we spoke with agreed the management team were approachable and always gave time to staff and made them feel appreciated in their day to day working lives.
Staffing Levels
6/10
✓
There were enough staff to care for people and meet their safety needs. We saw people's requests for assistance and comfort were promptly responded to.
Training & Dev
6/10
✓
Staff received effective induction, training, and support to enable them to fulfil their duties and responsibilities.
Management
8/10
✓
Staff were clear about their responsibilities and felt able to approach management for any additional support needed.
Programmes
7/10
✓
The provider employed an activities coordinator to plan and conduct a range of social and recreational activities including virtual reality headset experiences and flight simulator.
Points to consider
Staffing levels are enough to meet needs safely, but no details on low turnover or long-serving staff teams.
The registered manager and provider had worked hard in recruiting staff to ensure people have continuity of care by familiar staff.
Only standard induction and training programme mentioned, no specialist courses or funded qualifications.
New staff completed the provider's induction training to prepare them for their new roles. Staff were satisfied with the overall programme of training they received.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews