Working at Blossom Hill Care Home
Riga Square, Sunderland, SR5 5DD
Operated by Crystal Croftdene Limited
40 bedsNursing homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff feel supported with strong safety systems, but no registered manager in post and only adequate staffing hold it back."
Safety & Risk
7/10
✓
The provider had effective systems to help keep people safe from the risk of abuse. Safeguarding concerns had been referred to the local authority, investigated and recommendations acted on.
Staff Culture
6/10
✓
One staff member said, 'I am fully supported by colleagues and management. I know I can go to [manager] about anything.'
Staffing Levels
5/10
!
There were enough staff to meet people's needs. The registered manager regularly monitored staffing levels to ensure they remained appropriate.
Training & Dev
/10
✕
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. There was a manager employed, who was intending to apply for registration.
Programmes
/10
✕
Points to consider
No permanent manager in post.
At the time of our inspection there was not a registered manager in post.
Staffing is adequate but nothing special, no details on agency use or staff retention.
There were enough staff to meet people's needs.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews