Working at Bloomfield Court
27 Central Avenue, Tipton, DY4 9RR
Operated by Anchor Hanover Group
47 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.3/10
Key Finding
"Staff feel supported by an excellent manager in a positive culture with strong safety, but training lacks funded qualifications and activities have no dedicated coordinator."
Safety & Risk
8/10
✓
People felt safe... Staff were aware of the types of abuse... Accidents and incidents were reported and acted on appropriately and analysed for any lessons to be learnt, so future risks were minimised.
Staff Culture
8/10
✓
Staff felt supported and listened to and were actively engaged in developing and improving the service. The manager's philosophy was, 'happy staff, happy customers' and had worked hard to support her staff group.
Staffing Levels
7/10
✓
There were sufficient staff on shift... two current vacancies were being covered by existing staff. This meant people continued to receive care from a consistent group of staff who knew them well. A member of staff said, 'Staffing levels are ok. Everyone is coping and helping each other.'
Training & Dev
6/10
✓
New staff were provided with an induction... A training matrix was in place... Staff told us if they showed an interest in a particular aspect of care they were encouraged to take part in extra training.
Management
8/10
✓
Staff, people and visitors were all highly complimentary of the manager and the changes she had bought to the service. Staff felt supported and listened to and were actively engaged in developing and improving the service.
Programmes
6/10
✓
People were encouraged to take part in a variety of activities that were of interest to them. All care staff were involved... including visiting a café... make decorations for Halloween... music playing... jukebox.
Points to consider
Staff get standard training and induction with some extras if interested, but no funded qualifications or specialist programmes.
A training matrix was in place to provide the manager with oversight of current staff training needs. Staff told us if they showed an interest in a particular aspect of care they were encouraged to take part in extra training.
No dedicated activities coordinator, so care staff handle basic group activities like crafts and a home cafe alongside their duties.
There was no longer a dedicated activity co-ordinator in the home as staff were encouraged to take responsibility and engage in activities with people.
Some vacancies mean existing staff cover extra shifts by helping each other out.
two current vacancies were being covered by existing staff... 'Staffing levels are ok. Everyone is coping and helping each other. Staff step in and cover for each other.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews