Working at Bloomberg Care Services Ltd
9 Grenville Drive, Birmingham, B23 7YX
Operated by Bloomberg Care Services Ltd
2 bedsResidential homes
Workplace Score
4.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 4.4/10
Key Finding
"Staff feel supported with good training and reliable on-call help, but no registered manager and incomplete recruitment checks are major concerns."
Safety & Risk
3/10
✕
Robust staff recruitments checks had not been completed for two staff. Where a staff member had worked in a care setting previously, the provider had not requested a reference from the most recent employer.
Staff Culture
6/10
✓
Staff told us the manager and deputy manager was approachable and would respond to any suggestions or concerns raised. A staff member told us, 'I feel very supported by the manager and deputy, we have staff meetings and we are asked our views.'
Staffing Levels
5/10
!
Staff told us that they often worked alone but could request support from the manager or deputy through the on call system. A staff member told us, 'I feel safe and if we need support from the on call they respond really quickly.'
Training & Dev
5/10
!
Per 2020 comprehensive inspection: Staff we spoke with told us they were satisfied with the training they had received. New staff had received an induction to the home.
Management
2/10
✕
There was no registered manager in post. At the time of the inspection the manager had applied to CQC to be registered and their application was being considered.
Programmes
4/10
!
Per 2020 comprehensive inspection: People participated in activities that met their individual choices and preferences. For example, attending college. We saw people were supported to go to the cinema, local pubs and restaurants and trips out.
Points to consider
No permanent manager in place yet, so leadership and oversight feel shaky.
There was no registered manager in post. At the time of the inspection the manager had applied to CQC to be registered and their application was being considered.
Recruitment checks not done properly for some staff, which is worrying for safety and team quality.
Robust staff recruitments checks had not been completed for two staff. Where a staff member had worked in a care setting previously, the provider had not requested a reference from the most recent employer.
No activities coordinator or special programmes, so days are mostly routine care with basic outings.
Per 2020 comprehensive inspection: People participated in activities that met their individual choices and preferences. For example, attending college. We saw people were supported to go to the cinema, local pubs and restaurants and trips out.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2021
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews