Working at Bliss Care Home

Staff had received training in safeguarding people from abuse and knew how to safeguard people. Regular audits were completed to ensure medicines were being managed safely.

One person said, 'There is always someone here when you need them, we are like one big family.' Staff were positive about working at the service.

The manager told us they had recruited a full complement of care staff and did not need to use agency.

The manager supported staff to complete training including nationally recognised qualifications. Staff training was monitored to ensure they stayed up to date.

A member of staff said, 'The manager is very supportive, you can talk to them freely, they come and help, and you can discuss any problems.'