Working at Blenheim Lodge
North Road, Minehead, TA24 5QB
Operated by West Somerset Home (Blenheim Lodge) Limited
30 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Strong leadership with staff feeling well supported and good safety practices, but night-time staffing pressures and basic activities hold it back."
Safety & Risk
8/10
✓
2020 IPC inspection: assured on PPE use, testing, social distancing, up-to-date policy; Per 2017: good safeguarding training, audited accidents, safe medicines.
Staff Culture
7/10
✓
Per 2017 comprehensive inspection: staff reported 'excellent support' from manager, shared commitment to high standards, 31/32 felt supported in questionnaire.
Staffing Levels
6/10
✓
Per 2017 comprehensive inspection: 'sufficient numbers of staff... consistently maintained... balanced skill mix', people said staff usually prompt but 'sometimes up to four bells will ring in a row'.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: staff well trained with mandatory plus in-house diverse sessions including pressure care and infection control, supervisions completed.
Management
7/10
✓
Per 2017 comprehensive inspection: registered manager with skills and experience led visible leadership, staff said 'excellent support', 31/32 felt supported by manager in questionnaire.
Programmes
6/10
✓
Per 2017 comprehensive inspection: 'programme of in-house activities including tai chi, flexercise, flower arranging and games'; 2020: additional one-to-one activities in rooms.
Points to consider
Staff numbers are enough for relaxed care most days but get busy at night with several call bells going at once.
Sometimes up to four bells will ring in a row and then you know they are very busy. But they always do their best.
Only basic activities like exercise classes, games and flower arranging with no dedicated coordinator or specialist programmes.
The home offered a programme of in-house activities including tai chi, flexercise, flower arranging and games.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2017
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews