Working at Blenheim House
1 Blenheim Terrace, Redcar, TS10 1QP
Operated by Milewood Healthcare Ltd
7 bedsResidential homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.6/10
Key Finding
"Staff feel supported by management with risks well managed, but unclear staff retention and basic training hold it back."
Safety & Risk
8/10
✓
Risks were well managed. The provider learned from accidents and incidents. Appropriate arrangements were in place for the safe administration and storage of medicines.
Staff Culture
7/10
✓
The service was open and inclusive. Staff told us they were comfortable raising any concerns and the management team were very supportive.
Staffing Levels
6/10
✓
Staffing levels varied depending on people's individual needs.
Training & Dev
6/10
✓
Staff were appropriately trained. New staff completed a comprehensive induction to the service. Staff were supported in their role and received regular supervisions and an annual appraisal.
Management
7/10
✓
Staff told us they were comfortable raising any concerns and the management team were very supportive.
Programmes
6/10
✓
People lived full and active lives and were supported to take part in activities that were relevant and of interest to them. These included accessing day services, groups and other activities in the local community.
Points to consider
Staff levels match residents' needs but there's no word on team stability or using agency workers.
Staffing levels varied depending on people's individual needs.
Only basic training and inductions with supervisions, no specialist courses or qualifications funded.
Staff were appropriately trained. New staff completed a comprehensive induction to the service.
Community outings and day services add some variety but no activities coordinator or special programmes.
These included accessing day services, groups and other activities in the local community.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews