Working at Blamster's Farm

Systems to protect people from poor care and abuse had improved. Staff spoken with understood their responsibilities... Management of risks to people had improved... reduction in restrictive practices... A restrictive practice audit reflected a 63% reduction in the use of PRN psychotropic medicines... Investigations into incidents had been used as an opportunity to learn lessons.

The area manager and registered managers had worked hard to improve the culture in the service. Staff told us staff morale had greatly improved... Comments included, 'Morale was very low... but I'm glad I stuck it out. The new manger is great, they are approachable, listen and act on what we say,' and 'The area manager... is very approachable, they pop into the services... always there, if we need them.'

Since the last inspection the service had successfully recruited a significant number of new staff, reducing vacancies and the need to use temporary agency staff... Staff were unanimous in their feedback about improved staffing levels. Comments included... better staff ratio, more permanent staff. Where needed we do still use agency, but they are regular agency.

Staff told us and records showed there had been a significant improvement in the training provided... face to face training regarding positive behaviour support and NAPPI... engaged with the local authority care home education team who had provided training to staff about diabetes, blood glucose monitoring and sepsis... Staff induction had improved and included, the Oliver McGowan mandatory training on learning disability and autism.

People were supported to participate in their chosen social and leisure interests... loves going to college where they do drama, music, singing... access bowling, lunches out and trips out... increased focus... trip to a safari park, trampolining, football matches... weekly explore and create session... committed to encouraging people to undertake voluntary work, employment.