Working at Blair House
24 Pevensey Road, St Leonards On Sea, TN38 0LF
Operated by Regal Care Trading Ltd
29 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff feel supported in a strong team with good training and safe medicines, but no registered manager yet and basic activities hold it back."
Safety & Risk
6/10
✓
People received their medicines in a safe manner... Following a medicines error new protocols had been introduced, these included regular auditing of all aspects of medicine administration.
Staff Culture
6/10
✓
Staff felt supported and spoke positively about working at Blair House, telling us, 'Its real teamwork here' and, 'It's the best place I have worked.'
Staffing Levels
6/10
✓
Recruitment was ongoing, and the manager had worked hard to develop a strong team. Staff felt supported and spoke positively about working at Blair House.
Training & Dev
6/10
✓
All staff completed mandatory training and a structured induction programme had been introduced. Staff administering medicines received training and had their competencies assessed.
Management
3/10
✕
At the time of the inspection there was no registered manager at the service. However, the new manager had commenced the process to register with CQC.
Programmes
5/10
!
Per 2019 comprehensive inspection: Two staff were responsible for developing an activity program... We play skittles, darts and snakes and ladders... cooking activity... outside entertainer.
Points to consider
No permanent manager in place yet, even though the new one has started improvements.
At the time of the inspection there was no registered manager at the service. However, the new manager had commenced the process to register with CQC.
Only basic group games like skittles, quizzes and occasional cooking, no dedicated coordinator or specialist programmes.
Per 2019 comprehensive inspection: People told us, 'We play skittles, darts and snakes and ladders.'... a cooking activity had been arranged... outside entertainer.
Recent medication error shows some gaps in medicines handling, even though fixed now.
Following a medicines error new protocols had been introduced, these included regular auditing of all aspects of medicine administration, documentation and storage.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews