Last updated: 9 February 2026
"An open and happy atmosphere with strong safety and good training, but staff vacancies and turnover lead to less consistent care."
Staff we spoke with were confident and knowledgeable about how to protect people from the risk of infection and the environment was clean and well maintained.
Per 2017 comprehensive inspection: There was an open and happy atmosphere at Blackberry Hill and the ethos of providing people a good life in their home was being met.
Per 2017 comprehensive inspection: there were three staff vacancies and the service was actively recruiting. people's family members were concerned about the turnover of staff which they felt led to less consistency of care.
Per 2017 comprehensive inspection: Staff were very happy about the level of training and support they received. Training included all aspects of health and safety and subjects of relevance to people's individual conditions, such as epilepsy.
Per 2017 comprehensive inspection: The registered manager ran a well organised service. People's views were sought and opportunities taken to improve the service.
Per 2017 comprehensive inspection: People had a variety of internal activities (such as music therapy) and external activities which they enjoyed on a regular basis. An advocate said, 'There are lots of meaningful activities'.
Staffing is adequate but vacancies and staff turnover mean less consistent care for residents.
people's family members were concerned about the turnover of staff which they felt led to less consistency of care for people. The registered manager said there were three staff vacancies and the service was actively recruiting.
AI Generated
Last inspected: January 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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