Working at Blackberry Hill
Ansford Road, Castle Cary, BA7 7HG
Operated by Voyage 1 Limited
10 bedsResidential homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.9/10
Key Finding
"An open and happy atmosphere with strong safety and good training, but staff vacancies and turnover lead to less consistent care."
Safety & Risk
8/10
✓
Staff we spoke with were confident and knowledgeable about how to protect people from the risk of infection and the environment was clean and well maintained.
Staff Culture
8/10
✓
Per 2017 comprehensive inspection: There was an open and happy atmosphere at Blackberry Hill and the ethos of providing people a good life in their home was being met.
Staffing Levels
5/10
!
Per 2017 comprehensive inspection: there were three staff vacancies and the service was actively recruiting. people's family members were concerned about the turnover of staff which they felt led to less consistency of care.
Training & Dev
7/10
✓
Per 2017 comprehensive inspection: Staff were very happy about the level of training and support they received. Training included all aspects of health and safety and subjects of relevance to people's individual conditions, such as epilepsy.
Management
7/10
✓
Per 2017 comprehensive inspection: The registered manager ran a well organised service. People's views were sought and opportunities taken to improve the service.
Programmes
7/10
✓
Per 2017 comprehensive inspection: People had a variety of internal activities (such as music therapy) and external activities which they enjoyed on a regular basis. An advocate said, 'There are lots of meaningful activities'.
Points to consider
Staffing is adequate but vacancies and staff turnover mean less consistent care for residents.
people's family members were concerned about the turnover of staff which they felt led to less consistency of care for people. The registered manager said there were three staff vacancies and the service was actively recruiting.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews